Our delivery network covers the whole of Greece, the European Union and selected States of the USA. Place your orders in botilia.gr and receive your favorite wines at your desired location. Deliveries are made to your address within 1-4 working days for Greece and 4-6 working days for all other destinations starting from the confirmation of order.
The standard shipping method is Courier Companies and costs are calculated at the later stages of your order.
Order’s delivery method is selected by the user at the completion of the ordering process. Available delivery methods are:
Courier delivery
Delivery of the products to the user’s / customer’s address is carried out by a private courier company at the postal address the user / customer has declared at the stage of ordering. It is possible, within the Attica region, delivery can be made both by Botilia.gr's own means and by a partner.
The delivery cost within the Center of Attica region is 3.5 € regardless of size and order weight, while orders whose value exceeds € 30, do not have shipping costs. For orders outside the region of Attica, cost is determined according to the weight of the products and is calculated at the last stage of completion of the order. The total weight of the products of each order is calculated automatically.
Delivery with transport company
In the case of shipping outside the region of Attica in Greece, and if the order exceeds € 50, the shipping option “delivery with a Transport Company” is activated and it’s the customer's choice. In this case, the customer does not incur any shipping costs from Botilia.gr. However, he/she is charged only with the transportation costs that will be determined by the Transport Company and the amount is required to be paid directly to the Carrier upon delivery of the order.
For orders over €150 shipping with a transport company is free within Greece.
Product delivery is completed within three (3) working days from the day of placing the order, unless otherwise specified on the product page. Botilia.gr will not be held responsible for the consequences resulting from a delay in delivery or loss of the package by the Transport Company. Sometimes transport companies do not deliver to the recipients address and customers have to pick up their parcels from the transport company's offices.
Store Pickup
Alternatively, the user / customer can collect his order from the Botilia.gr’s store, located at Lykourgou 235 C2, Kallithea, Athens, 17675. Prior phone call is required from customer to Botilia.gr, to confirm availability.
Store Pickup is free of charge.
Upon collection of the order, the user / customer must check that products correspond to the ones of their order and, if they do not, indicate any anomaly. Product returns will only be accepted for products in their original conditiona and with their original packaging.
All the above prices include VAT. Once your order is placed, you will automatically be notified via email with the analysis of your order.
At each stage the customer can check the shipment costs which are automatically calculated and shown separately in the Order Basket. Shipping cost calculation is done basen on the order's total weight.
Note: botilia. gr is not responsible if for reasons of force majeure (e.g. bad weather conditions, strikes, etc) cannot deliver products within the specified time.
